Grievance Redressal Policy

1. Purpose

We are committed to resolving complaints fairly and quickly, in line with the Information Technology Act, 2000 and the Consumer Protection Act, 2019.

2. How to raise a grievance

Email info@eeggaa.co.in or call +91-9666655102 with your name, contact details, a description of the issue and any supporting documents.

3. Grievance Officer

Name: K. Ashok, Founder & CEO

Email: info@eeggaa.co.in

Phone: +91-9666696102

Address: Plot No. 588, Teachers Colony, B.N. Reddy Nagar, Hyderabad, Telangana – 500079, India

4. Timelines

We acknowledge grievances within 48 hours and aim to resolve them within 15 working days. If more time is needed, we will tell you why and when to expect a resolution.